Utilize Our Warranty Program Today
As an extra benefit to our various training and support options, we also provide our customers with a back-up warranty, should any issue arise.
All LaserGear products are backed by an 18-month warranty with a complete replacement policy. If your system is down within the warranty period, simply get in touch with our team and we will replace it with a new unit.
We Offer Helpful, Comprehensive Customer Service
In addition to offering versatile, entry-level laser marking systems, our team here at LaserGear wanted to take our services a step further and provide customers with an array of training and support options. Whether you’re new to the laser industry or have experience and would like a refresher course, our training is suitable for professionals of all levels.
Each of our products are designed in a way so that you can set up and install them yourself, using a variety of guiding materials such as videos and manuals. With flexibility in our training resources and the easy-to-use LaserGear Pro Software, it’s our priority to ensure your success with our laser machines.
Whether you’re setting up your system or have already completed installation, our team is available via phone to answer any questions you may have.
- 24/7, 365 days a year emergency support phone line
- Online remote programming and troubleshooting assistance via Citrix™ secured software
- Application and programming assistance
- Video training tutorials
- LaserGear warranty system replacement policy
How to Laser Engrave Metal: A 5-Step Guide
Small businesses and hobbyists who regularly produce parts for their customers can greatly benefit from efficient laser engraving systems. These diverse systems can work with a wide range of materials fulfilling vital roles.